OUR CANCELLATION POLICY

Due to our intimate size, any cancellation will affect us significantly. Consequently we adhere to a strict cancellation policy. We will make every effort to re-book rooms, however, we will charge 100% of the total booking price (this includes dinner if booked) for cancellations (or reduction in number of nights stayed) within 4 weeks of arrival date or in the case of non-arrival. We appreciate that unexpected changes to travel plans may occur and we recommend adequate travel insurance to protect clients against late cancellation penalties. Birds Ferry Lodge is unable to carry losses on behalf of guests that should be covered by a good travel insurance policy. Check your credit card policy and you may find that you are already covered by the card you choose to use. A credit card is required to secure your booking.
Check-in is available between 4pm and 8pm only, unless otherwise arranged directly with us.
Special conditions apply to group(+ 4 guests) bookings and Buller Marathon bookings- please ask.

Please be aware that by confirming your booking and supplying your credit card details you are accepting our Cancellation Policy.Your credit card will be charged for the booking amount and and prebooked services on your arrival day, less deposit paid. All correspondence should be sent to [email protected]

Rates listed as non refundable are just that - NON REFUNDABLE

There is a single night supplement $85 for one night stays in Ferry Mans Cottage

At no time during your occupancy is the number of guests staying to exceed the number booked.